Table of Contents
Getting Started
Why am I unable to access my account?
- Effective March 11, 2025, AMPP will transition to a new system. Users must update their passwords to access their accounts. The new profile page is https://profile.ampp.org.
Resetting Password
- Select the Login icon, and then click Forgot Password to reset your credentials.
Navigation
What is on the main page?
- The main page displays your personal information.
- The left-hand menu provides access to certifications, chapter assignments, courses, and class registrations.
How do I renew my certification?
- First, log in to your AMPP profile.
- Click My Certification Portal from the sidebar menu.
- Navigate to Education/Certification and then click My Certification Portal.
Where do I go to find my closest chapter?
- Log in and select Join a Chapter. Users can search by chapter name or filter by country, state, and postal code.
- For assistance, contact Customer Support.
Purchases
Where can I view my Purchase history?
- Log in and navigate to My Orders from the left menu.
How do I renew my Membership?
- Log in and navigate to My Membership to view details and renewal options.
General Questions
What do I do if I’m having trouble accessing a standard?
- You can email Customer Support at customersupport@ampp.org or call:
- US: +1-281-228-6223, International: 1-800-797-6223
- Hours of operation: Monday - Thursday: 7 a.m. to 6 p.m. US Central Time (CT), Friday: 7 a.m. - 5 p.m. US Central Time (CT)
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